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Gap Analysis

What a Gap Analysis Report Shows an Owner of a Manufacturing Plant

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What does a gap analysis report show an owner?

A gap analysis report shows how each department of your plant stands today. Every department gets a Green, Amber or Red rating. The report keeps what we saw separate from what we advise, lists what to address first, second and third, and ends with a clear next step.

Most owners know that something is wrong. They do not know exactly what, or where to begin. They hear different things from different heads. Each department thinks the problem is in another department.

A gap analysis removes the guesswork. We come to your plant, walk every department, watch your people at work, and read your existing processes and reports. Then we write what we found.

From site visit to first stepsFrom site visit to first steps: 1. Visit (See the plant); 2. Department checks (Each department rated); 3. Gap Report (Green, Amber or Red tile each); 4. Priorities (First, second, third); 5. First steps (Start with the first)1VisitSee the plant2DepartmentchecksEach departmentrated3Gap ReportGreen, Amber or Redtile each4PrioritiesFirst, second,third5First stepsStart with thefirstFrom site visit to first stepsFrom site visit to first steps: 1. Visit (See the plant); 2. Department checks (Each department rated); 3. Gap Report (Green, Amber or Red tile each); 4. Priorities (First, second, third); 5. First steps (Start with the first)1VisitSee the plant2Department checksEach department rated3Gap ReportGreen, Amber or Red tile each4PrioritiesFirst, second, third5First stepsStart with the first
From site visit to first steps

How is the analysis done?

We work on site, not from a questionnaire. For each department we check how the work actually runs. Examples of what we look at:

DepartmentExamples of what we check
HRCurrent organisation chart, written roles, KRAs, how increments are decided
SalesWritten targets, inquiry records, who reviews sales
Production and planningNumbered work orders, plan vs actual, downtime records
StoresReceipt of goods, issue slips, labelled racks, ageing stock
PurchaseApproval by value, price comparison, vendor records
QualityInspection stages, rejection by reason, corrective actions
MaintenancePlanned maintenance, breakdown records
MIS and ITWho owns data entry, whether reports are acted on
ManagementDecision limits, monthly review, plans for the year

Each point is marked present, partial or absent. From the marks, each department receives its rating. We rate on what we see on the ground, not on what we are told.

What do the ratings mean?

  • Green: running well.
  • Amber: needs attention.
  • Red: needs immediate action.

A rating is not a verdict on people. It is a photograph of the system on the day we visited.

What is in the report?

The Gap Report gives you four things:

  1. Health rating for every department. You see the whole plant on one page.
  2. Structured findings. Facts are kept strictly apart from advice. First you read what is. Then you read what it should be.
  3. Prioritised action direction. What to address first, second and third, by impact and urgency.
  4. A clear next step. What the business should fix first and how, based on what the check showed.

Inside the report, each department has its own page of findings. There is also a section for the cross-department friction: the places where work is lost between two departments. Many problems sit there, between chairs.

Why separate findings from advice?

Because a finding that is mixed with an opinion is easy to argue with. When you read "Dispatch is entered after the truck leaves", you can check it. When you read "Dispatch is badly managed", you can only argue. Clean findings let your heads agree on the facts first, and then talk about solutions.

What should the owner do with it?

  1. Read the overall page first. Which departments are Red?
  2. Read the Red departments' pages with the head of that department.
  3. Check the findings. Correct any fact that is not right.
  4. Look at the priorities. Pick the first one and start.
  5. Decide who will own each action.

You may use the report to fix things yourself. You may ask us to help. The choice is yours.

How to start in your plant

  1. Begin with a first conversation about your concerns.
  2. Decide which departments to cover.
  3. Tell your heads why we are coming: to see the system, not to judge them.
  4. Let us walk the floor and read your records openly.
  5. Review the report together with your heads.

What if the report shows many Red departments?

This is common, and it is not a reason to worry. Most plants have a few departments that are Red, a few Amber and a few Green. The report is meant to show the order of work, not to frighten you. Fix the first priority, then the second. A plant improves one step at a time, and the report is the map for those steps.

Who should read the report?

The owner reads all of it. Each head of department should read the page about his own area, and the overall page. When heads read the findings together with the owner, they begin to speak the same language. A shared view of the whole plant on one page helps the team agree on the facts before they talk about solutions.

Key points

  • A gap analysis is an on-site, department-by-department check of your plant.
  • Each department is rated Green, Amber or Red on what we observe, not on what we are told.
  • Findings are kept apart from recommendations.
  • The report ends with priorities and a clear next step.
  • It follows a first conversation and comes before any engagement is designed.

Questions owners ask

What is a gap analysis in a manufacturing business?

It is an on-site check of every department, done by us, that finds the gaps between how the business runs today and how a well-run plant should run.

What do Green, Amber and Red mean?

Green means running well. Amber means needs attention. Red means needs immediate action.

Do we have to continue with SAI after the gap analysis?

The report stands on its own. It follows a first conversation and comes before any engagement is designed. What you do next is your decision.

Written by Deepak B. Gondkar

Principal Consultant & Founder, SAI Industrial Consultant

Deepak B. Gondkar founded SAI Industrial Consultant in 2015. He brings 34+ years of industry experience and 11+ years of active consulting, and works on-site with MSME manufacturers in Vadodara and across India.

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